Help and support

Have a question about one of our products? See the questions we are frequently asked.

Frequently Asked Questions

Products sold generally have a 90-day warranty following purchase. To obtain more information about the warranty that applies to the product you are interested in, we invite you to contact us.

Most warranties cover product-specific malfunctions or defects in materials and workmanship that affect overall performance. Please note that any modification or alteration made to the product, which transforms it from its original state, will automatically void the warranty. The same applies to misuse or physical breakage. Finally, failing to provide the necessary maintenance to the product, it will not be covered by the applicable warranty.

When purchasing a product, we provide you with a complete user manual at all times. If you encounter a problem with the installation of your GPS, we offer basic support which is free and available in store or by phone. If your technical knowledge is limited and you wish to obtain more advanced training, we are ready to offer you professional training at a flat rate. Contact us to find out more about this.

Depending on how you use it, it might be a good idea to consult a lawyer. This is the person best qualified to inform you of the legality of using a product.

User tutorials

Would you like to learn more about the features offered by the Axia interface? Consult our tutorials in order to have all the information in hand and use your device in an optimal way.

Create a new user

Create geofences

Activate the tracking tool

Enable real-time tracking

Access reports

Find the OBD2 port

Notifications Tab


Fix your Blurry Unit

Have a question?

Your question is not in the frequently asked questions? No problem. Write us a message using the following form and we will answer you as soon as possible.